Water Restoration Services


flooded-home-chicagolandFloods and flash floods are not uncommon in the Chicago area, and the damage caused by such events can be extensive if the restoration process does not begin as soon as possible.

Each water restoration process is unique, with the extent of the damage depending on which areas of the home have been affected by the flood. Immediately after placing the call, one of our technicians will arrive at the scene, perform an examination and offer an initial quote and a project timeline. Here is a summary of what you can expect afterwards from the 7 phases of a water restoration projects.

1. Inspection

This is the first stage of any water restoration project. Once our technicians arrive, they will use specialized equipment to determine the moisture content of your walls and flooring, and compare it to the Illinois Institution of Inspection Cleaning and Restoration Certification (IICRC) dry standards. This will help our technicians determine the scope of the project, and the equipment needed for a full recovery.

2. Prevention

flooded-kitchen-chicagoAfter the damage has been assessed, our technicians will ensure that no further damage occurs. Dehumidifiers will be used here in order to prevent mold growth, and they may be needed for up to a few days in particularly dire cases.

3. Removal

Once our equipment arrives at your location, it’s time to remove all standing water. We use dedicated shop vacuums to empty any affected room of water. The duration of this process is relative to the size of the room, the substrate that is being dried, and the quantity of water present.

4. Drying

water-damage-serviceWith the water out of the way, it’s time to dry your walls and floor. To do this, we use giant air movers to circulate air from affected areas to the exterior of the home. We may also use drying mats, if you have hardwood floors, and remove base boards and drill holes into the drywall to help speed up the drying process. This may seem like extreme measures, but they are meant to prevent further damage.

Depending on how long the water have been in contact with the walls, partial (4 feet up) or full walls may have to be removed.

5. Containment

The containment and drying processes happen more or less simultaneously. As the drying equipment works in the background, our technicians will tape off wet areas of the home to concentrate heat and air flow. This will help speed up the entire water restoration project.

6. Monitoring

burst-water-pipeOnce all the equipment is in place, the project is more or less on autopilot, and the home will dry as time goes by. However, technicians still have to routinely check equipment to ensure that everything is running smoothly. The dehumidifiers in particular have to be checked regularly for temperature and humidity. And, as rooms start to dry, our team will move the equipment to rooms still affected by moisture in order to further speed up the process.

7. Completion

Once the home is completely dry, our team will remove the equipment from your home, and perform a final cleanup. We will also offer a summary on the damaged cause to your home, any repairs that will be needed going forward, and advice on how to best proceed.



We are proud to say that over the years all the projects we have worked on have finished on time, according to scope of work and in accordance with all the federal and state regulation.

  • Full Service
  • Efficient Processes
  • Communications
  • Accountability
  • Working Together
  • Customized Tools

"Very professional and helpful. Kept me abreast of where they were at all the times.
Thanks Guys!"

"On time, as promised, and under budget.
Couldn´t be happier."

"Very happy with the results, we needed a win on this project..."


Pick up the phone and give us a call.
We´d love to hear from you!
Or, stop by our office for a cup of free coffee!

1821 West 51st street
Chicago, IL 60609

[email protected]

"We have hired Santiago and his crew for several projects over the past year, starting with asbestos and mold remediation and moving on to foundation repair, basement remodeling, window replacement, plumbing, roof and drywall repair, painting, and other projects. We've had nothing but excellent service from Santiago and his employees. They're consistently on time, his rates are always transparent and fair, and the work has always been very high quality. We have recommended Santiago to others and continue to rely on his company as our one-stop-shop for home repairs and projects. We are grateful for the high quality, consistent, and reliable service Santiago has always provided to us."